Missed the call? Text is sent.

A missed call gets a text back within seconds, and the conversation continues in your name: booked, answered from your records, or handed to you. Or let the agent answer.

Chat

SearchCtrl K

New chat

Reminders

Projects

Recent

Renewals at risk

Board pack, October

Supplier terms review

Churn post mortem

Which accounts are at risk this month, and draft the outreach.

Worked for 41s · 6 steps · $0.12

Read9 accounts renewing

Read14 open tickets

Comparedusage against the last two quarters

Drafted7 messages, held 2 for a person

Nine accounts renew inside 30 days and three of them are the ones to worry about. Their ticket volume is up while usage is falling, which is the pattern that preceded every churn last quarter.

Salesforce

Zendesk2 sources, permission aware

Message Daciel

On any number Daciel holds or forwards.

Every missed call becomes a thread

Library

Everything the work produced, with who owns it and who can read it.

AllDocumentsSheetsFrom runs

Renewal brief, Acme

Document · Priya · Deal team

Q3 pipeline review

Sheet · Marcus · Sales

Supplier terms summary

Document · Ana · Private

Churn post mortem

Document · Marcus · Everyone

Board pack, October

Deck · Priya · Leadership

Access review

Sheet · Tom · Admins

Turn the renewal brief into an email to the deal team

Renewal brief, Acme

Chat

One composer, on every surface.

Vendor reviews

Q3 onboarding

Support desk

Website rebuild

Everything the renewal touched: the thread it started in, the artifacts it produced, and who is allowed to see them.

148 artifacts

Keep

Acme renewal

Payroll migration

Hiring: sales

Said once, kept for good

Any answer becomes an artifact, with an owner and a permission.

Slack

Gmail

Outlook

Google Drive

Notion

Salesforce

HubSpot

Zendesk

Jira

GitHub

Linear

Stripe

Zoom

Asana

Airtable

Dropbox

Box

Confluence

Intercom

Google Calendar

Monday

ClickUp

Figma

DocuSign

Trello

Slack

Gmail

Outlook

Connected from day one

The systems you already run, readable in one place.

Runs this week

RunOutcome and traceWhat it producedCost

1Renewal outreachApprovedRead the nine accounts renewing this quarter in Salesforce, compared each one's usage against the last two quarters, drafted seven messages and held two back for a person. 41s, 6 steps, $0.12...7 draftsTotal$0.12Model$0.09Tools$0.03

2Invoice chaseHeldMatched fourteen overdue invoices in Stripe against the support thread for each account, then stopped before sending: two of them are in an open dispute and the policy says a person decides...14 invoicesTotal$0.08Model$0.06Tools$0.02

3Monday briefingApprovedPulled every run from the last seven days, grouped them by workspace, and wrote the briefing into the Library with the trace attached to each claim so any line can be opened...1 briefingTotal$0.21Model$0.17Tools$0.04

4Access reviewApprovedListed every connection holding a write scope, checked each against the role that owns it, and flagged three that now outlive the person who created them. Nothing was revoked without asking...3 flaggedTotal$0.05Model$0.04Tools$0.01

Runs

Every step, every tool call, every cost, and who approved it.

The text that actually replies

Most missed-call text-back is one template: sorry we missed you, we will call back. Then nothing, because the reply lands in an inbox nobody watches. Here the text goes within seconds and the agent keeps the thread: it answers from your brief and records, books into the calendar, quotes the prices you allow, and hands the thread to you when it should. Every message is on the customer's record.

Queued6+⋯

RUN-2085

Chase the 14 overdue invoices

RUN-2094

Summarise every ticket Acme opened

RUN-2092

Check which renewals slipped a quarter

RUN-2200

Rewrite the onboarding mail sequence

Planned10+⋯

RUN-2211

Renewal quote for Acme, send held

Salesforce

Priya approves

RUN-926

Renewal outreach, nine accounts

Salesforce

Gmail

RUN-2088

Weekly briefing into the Library

Slack

RUN-924

Reconcile Stripe against the tickets

Stripe

RUN-1882

Tag the inbox by account

Outlook

Running3+⋯

RUN-1487

Pull usage for the at-risk accounts

4 steps

RUN-1028

Answer the RFP security section

Confluence

RUN-2187

Flag connections holding write scope

Waiting on Priya6 steps

Done48+⋯

RUN-2074

Monday briefing, written and filed

Library$0.21

RUN-1912

Churn post mortem for Q3

$0.14

RUN-1951

Board pack pulled together

$0.31

RUN-1960

Access review, three flagged

Approved$0.05

RUN-1991

Supplier terms summarised

Thread in #renewals

Marcus Hale9:12 AM

Acme wants a renewal quote. Their contract is up in three weeks.

Ana Duarte9:12 AM

Ticket volume has climbed every month this quarter. Read that before we price it.

Marcus Hale9:13 AM

So someone pulls usage, open tickets and the last two invoices. Three systems.

Priya Raman9:14 AM

And most of an afternoon. Hand it over and hold the send until one of us reads it.

Marcus Hale9:14 AM

@Daciel draft the Acme renewal from usage and tickets, hold the send

Two things it does on day one

Texts back and keeps talking

Within seconds of the missed call, in your name. Replies answered from your records, bookings made, the thread handed to you on your rule.

Get started

Conversations

7 open · 4 answered without a person

Acme CoWhere is invoice 4417?Agent

NorthwindRefund for the duplicate seatAgent

StarlightCan we move the renewal date?Held

MeridianAPI keys stopped workingWaiting

BrightlineInvoice address is wrongAgent

KestrelDo you support SSO?Agent

HalcyonExport stopped at 10k rowsWaiting

Or answers the call

If you would rather the call was never missed, the agent picks up when you do not and books or messages on the call itself.

See the AI receptionist

Renewals

9 inside 30 days · 7 drafted, 2 held

Brightline$14kDrafted

Kestrel$9kSent

Halcyon$6kHeld

What is missed call text back?

Missed call text back sends an automatic text to anyone whose call you did not answer. Podium, GoHighLevel and the VoIP vendors offer it, mostly as a template message that invites a reply into a shared inbox.

How text back works

A call is missed

On a number Daciel holds or that forwards to it, on the hours you set.

The text goes

Within seconds, in your name, saying who is texting and offering to help.

The thread continues

Replies answered from your brief and records; bookings made in your calendar.

Handed to you on your rule

A price outside what you allow, a complaint, a request for a person: the thread is yours, with the history.

Filed

Every message on the customer's record, with the booking or the follow-up.

Missed call text back tools, compared

Texting platforms, phone systems with auto-text, and Daciel's receptionist in text. Compared on what happens after the first message, and the price.

	Best for	Channels	How a person stays in control	Published pricing
Podium	Local businesses that want missed-call text-back, reviews and payments over text	Business texting, missed-call text-back, webchat, reviews, payments	Templates; AI employee add-on replies on its own	Monthly by tier, published; AI add-on extra
Nextiva	Small and mid-size businesses replacing a desk-phone system	Cloud phone, SMS, video, contact center; AI features by tier	Admin roles	Per user per month by tier, published
Grasshopper	Solo operators and very small teams that want a business number on their mobile	Virtual number, extensions, voicemail transcription, texting	Not applicable	Flat monthly by number of extensions, published
Dacielthis site	Businesses that want the phone answered by the same agent that runs the inbox and the ledger	A number bought and held inside Daciel; inbound and approved outbound; email and messaging on the same record	Outbound campaigns and gated actions held for a named person; every call filed as a run	Contact Daciel for business plan availability and pricing.

Competitor pricing as published on each vendor's site, read 2026-08-19. Where a vendor publishes nothing, the row says so.

Your words, your rules

See pricing

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Connects to

A reply, not a broadcastOnly to a number that just called you; never to a list

Identifies itselfYour business name in the first message; a person available on request

Stop means stopOne word ends the thread and marks the number

Safe to text with. The person called you first, so the text is a reply; it says who is texting, it stops on one word, and every message is on the record.

How permissions work

Questions people ask before buying

Is texting someone who called me allowed?

A single reply text to a number that just called your business is treated as a response in most jurisdictions, and Daciel identifies itself and honours stop at once. Marketing texts to that number later are a different matter and are not sent without consent.

Can the agent book from a text thread?

Yes, into your connected calendar, offering only free slots, and it confirms by text.

What if I would rather the call was answered?

Set the agent to answer when you do not pick up. Text back is for the calls you want to miss on purpose, such as during a job.

Does it work on my existing number?

Yes, if the number is ported to Daciel or forwards to it. Text back needs the number to be text-capable.

What does it cost?

Contact Daciel for business plan availability and pricing.

AI receptionist Virtual phone number for business Speed to lead AI answering service

Built for the future. Available today.

See pricing