Approvals on what AI does.

A named person, an expiry and an audit trail on anything an agent or automation wants to send, spend or change. The approval and the action are one record.

Chat

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Reminders

Projects

Recent

Renewals at risk

Board pack, October

Supplier terms review

Churn post mortem

Which accounts are at risk this month, and draft the outreach.

Worked for 41s · 6 steps · $0.12

Read9 accounts renewing

Read14 open tickets

Comparedusage against the last two quarters

Drafted7 messages, held 2 for a person

Nine accounts renew inside 30 days and three of them are the ones to worry about. Their ticket volume is up while usage is falling, which is the pattern that preceded every churn last quarter.

Salesforce

Zendesk2 sources, permission aware

Message Daciel

Approvals answered where your team already is.

One queue behind every decision

Library

Everything the work produced, with who owns it and who can read it.

AllDocumentsSheetsFrom runs

Renewal brief, Acme

Document · Priya · Deal team

Q3 pipeline review

Sheet · Marcus · Sales

Supplier terms summary

Document · Ana · Private

Churn post mortem

Document · Marcus · Everyone

Board pack, October

Deck · Priya · Leadership

Access review

Sheet · Tom · Admins

Turn the renewal brief into an email to the deal team

Renewal brief, Acme

Chat

One composer, on every surface.

Vendor reviews

Q3 onboarding

Support desk

Website rebuild

Everything the renewal touched: the thread it started in, the artifacts it produced, and who is allowed to see them.

148 artifacts

Keep

Acme renewal

Payroll migration

Hiring: sales

Said once, kept for good

Any answer becomes an artifact, with an owner and a permission.

Slack

Gmail

Outlook

Google Drive

Notion

Salesforce

HubSpot

Zendesk

Jira

GitHub

Linear

Stripe

Zoom

Asana

Airtable

Dropbox

Box

Confluence

Intercom

Google Calendar

Monday

ClickUp

Figma

DocuSign

Trello

Slack

Gmail

Outlook

Connected from day one

The systems you already run, readable in one place.

Runs this week

RunOutcome and traceWhat it producedCost

1Renewal outreachApprovedRead the nine accounts renewing this quarter in Salesforce, compared each one's usage against the last two quarters, drafted seven messages and held two back for a person. 41s, 6 steps, $0.12...7 draftsTotal$0.12Model$0.09Tools$0.03

2Invoice chaseHeldMatched fourteen overdue invoices in Stripe against the support thread for each account, then stopped before sending: two of them are in an open dispute and the policy says a person decides...14 invoicesTotal$0.08Model$0.06Tools$0.02

3Monday briefingApprovedPulled every run from the last seven days, grouped them by workspace, and wrote the briefing into the Library with the trace attached to each claim so any line can be opened...1 briefingTotal$0.21Model$0.17Tools$0.04

4Access reviewApprovedListed every connection holding a write scope, checked each against the role that owns it, and flagged three that now outlive the person who created them. Nothing was revoked without asking...3 flaggedTotal$0.05Model$0.04Tools$0.01

Runs

Every step, every tool call, every cost, and who approved it.

The agent asks; a person answers

An agent drafts a refund, an automation wants to send an invoice, a rep wants a discount. Each becomes an approval in one queue with an owner and an expiry. The person decides in the queue, in chat or on a phone transfer; the action runs, and both are on the record.

Queued6+⋯

RUN-2085

Chase the 14 overdue invoices

RUN-2094

Summarise every ticket Acme opened

RUN-2092

Check which renewals slipped a quarter

RUN-2200

Rewrite the onboarding mail sequence

Planned10+⋯

RUN-2211

Renewal quote for Acme, send held

Salesforce

Priya approves

RUN-926

Renewal outreach, nine accounts

Salesforce

Gmail

RUN-2088

Weekly briefing into the Library

Slack

RUN-924

Reconcile Stripe against the tickets

Stripe

RUN-1882

Tag the inbox by account

Outlook

Running3+⋯

RUN-1487

Pull usage for the at-risk accounts

4 steps

RUN-1028

Answer the RFP security section

Confluence

RUN-2187

Flag connections holding write scope

Waiting on Priya6 steps

Done48+⋯

RUN-2074

Monday briefing, written and filed

Library$0.21

RUN-1912

Churn post mortem for Q3

$0.14

RUN-1951

Board pack pulled together

$0.31

RUN-1960

Access review, three flagged

Approved$0.05

RUN-1991

Supplier terms summarised

Thread in #renewals

Marcus Hale9:12 AM

Acme wants a renewal quote. Their contract is up in three weeks.

Ana Duarte9:12 AM

Ticket volume has climbed every month this quarter. Read that before we price it.

Marcus Hale9:13 AM

So someone pulls usage, open tickets and the last two invoices. Three systems.

Priya Raman9:14 AM

And most of an afternoon. Hand it over and hold the send until one of us reads it.

Marcus Hale9:14 AM

@Daciel draft the Acme renewal from usage and tickets, hold the send

Two things it does on day one

Gates the agents

Per action: inform freely, act with approval. Start with everything held and loosen one action at a time as the record earns it.

Get started

Conversations

7 open · 4 answered without a person

Acme CoWhere is invoice 4417?Agent

NorthwindRefund for the duplicate seatAgent

StarlightCan we move the renewal date?Held

MeridianAPI keys stopped workingWaiting

BrightlineInvoice address is wrongAgent

KestrelDo you support SSO?Agent

HalcyonExport stopped at 10k rowsWaiting

Gates the people

Discounts, purchases and policy exceptions raised by staff go through the same queue, with the same audit trail.

See the customer service agent

Renewals

9 inside 30 days · 7 drafted, 2 held

Brightline$14kDrafted

Kestrel$9kSent

Halcyon$6kHeld

What is approval workflow software?

Approval workflow software routes a request to the person who must sign it, records the decision and releases the action. The conventional category handles requests people make: purchase orders, expense claims, document sign-off, time off. Tools such as Wrike, Kissflow and ApproveIt do this well and rank for the search.

How approvals work in Daciel

Permissions decide what needs approval

Per action, per system. Read is free by default; sending, spending and changing are gated as you choose.

A request is raised

By an agent, an automation or a person, with the record and the proposed action attached.

A named person owns it

With an expiry. Unanswered requests escalate to a second approver or lapse, as you set.

The decision is made anywhere

In the Approvals tab, by replying in chat, or during a phone transfer. The answer is the same record.

The action runs and is logged

Who asked, who approved, what ran in which system, what it cost. Reviewable by exception.

Approval tools, compared

Conventional approval tools gate what people request. The rows below compare them with Daciel on what can raise a request, how the approver is held, and price.

	Best for	Channels	How a person stays in control	Published pricing
Wrike	Project teams that want approvals on tasks and files	Inside Wrike projects	Approval tasks with assignees and due dates	Per user per month; published on their site
Kissflow	Operations teams building form-based approval flows	Forms and email notifications	Multi-step approval chains	Per user per month; published on their site
ApproveIt	Small teams approving purchases and documents in Slack or Teams	Slack, Teams, email	Request, approve, audit trail	Published on their site
Zapier	Teams adding an approval step to an existing automation	Email or Slack approval step inside a Zap	One approver per step	By tasks per month; published on their site
Dacielthis site	Businesses that want approvals on what AI agents and automations do, not only on forms people fill in	Approvals raised by agents, automations and people; answered in the queue, by chat or by phone transfer	Named approver, expiry, escalation; the approval and the action are one record	Contact Daciel for business plan availability and pricing.

Competitor pricing as published on each vendor's site, read 2026-08-19. Where a vendor publishes nothing, the row says so.

One record per decision

See pricing

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Connects to

A named approverNever a group inbox; one person owns each request

An expiry and an escalationAn unanswered request escalates or lapses; nothing waits forever

Approval and action, one recordWho asked, who approved, what ran, what it cost

Safe to delegate. A queue that approves what AI does has to name the person, time out the request, and show what happened after.

How permissions work

Questions people ask before buying

Can approvals be required on every action an agent takes?

Yes. Start with everything held and loosen one action at a time. Reads are free by default; sends, spends and changes are gated per action and per system.

Who can approve?

A named person you assign per kind of request, with a second approver for escalation. Never a group inbox where nobody owns the request.

What happens if nobody answers?

The request escalates to the second approver or lapses at its expiry, as you set. Nothing waits indefinitely and nothing runs unapproved.

Can people raise requests too, not just agents?

Yes. Discounts, purchases and policy exceptions raised by staff go through the same queue with the same record.

How is it priced?

There is no per-approver or per-request fee. Contact Daciel for business plan availability and pricing.

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