An AI receptionist on your line.

Answers in your business's name, books or takes the message, and files the call on the caller's record. A person is one transfer away.

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Reminders

Projects

Recent

Renewals at risk

Board pack, October

Supplier terms review

Churn post mortem

Which accounts are at risk this month, and draft the outreach.

Worked for 41s · 6 steps · $0.12

Read9 accounts renewing

Read14 open tickets

Comparedusage against the last two quarters

Drafted7 messages, held 2 for a person

Nine accounts renew inside 30 days and three of them are the ones to worry about. Their ticket volume is up while usage is falling, which is the pattern that preceded every churn last quarter.

Salesforce

Zendesk2 sources, permission aware

Message Daciel

Books into the calendar and CRM you already use.

Every call becomes a record

Library

Everything the work produced, with who owns it and who can read it.

AllDocumentsSheetsFrom runs

Renewal brief, Acme

Document · Priya · Deal team

Q3 pipeline review

Sheet · Marcus · Sales

Supplier terms summary

Document · Ana · Private

Churn post mortem

Document · Marcus · Everyone

Board pack, October

Deck · Priya · Leadership

Access review

Sheet · Tom · Admins

Turn the renewal brief into an email to the deal team

Renewal brief, Acme

Chat

One composer, on every surface.

Vendor reviews

Q3 onboarding

Support desk

Website rebuild

Everything the renewal touched: the thread it started in, the artifacts it produced, and who is allowed to see them.

148 artifacts

Keep

Acme renewal

Payroll migration

Hiring: sales

Said once, kept for good

Any answer becomes an artifact, with an owner and a permission.

Slack

Gmail

Outlook

Google Drive

Notion

Salesforce

HubSpot

Zendesk

Jira

GitHub

Linear

Stripe

Zoom

Asana

Airtable

Dropbox

Box

Confluence

Intercom

Google Calendar

Monday

ClickUp

Figma

DocuSign

Trello

Slack

Gmail

Outlook

Connected from day one

The systems you already run, readable in one place.

Runs this week

RunOutcome and traceWhat it producedCost

1Renewal outreachApprovedRead the nine accounts renewing this quarter in Salesforce, compared each one's usage against the last two quarters, drafted seven messages and held two back for a person. 41s, 6 steps, $0.12...7 draftsTotal$0.12Model$0.09Tools$0.03

2Invoice chaseHeldMatched fourteen overdue invoices in Stripe against the support thread for each account, then stopped before sending: two of them are in an open dispute and the policy says a person decides...14 invoicesTotal$0.08Model$0.06Tools$0.02

3Monday briefingApprovedPulled every run from the last seven days, grouped them by workspace, and wrote the briefing into the Library with the trace attached to each claim so any line can be opened...1 briefingTotal$0.21Model$0.17Tools$0.04

4Access reviewApprovedListed every connection holding a write scope, checked each against the role that owns it, and flagged three that now outlive the person who created them. Nothing was revoked without asking...3 flaggedTotal$0.05Model$0.04Tools$0.01

Runs

Every step, every tool call, every cost, and who approved it.

The phone rings; the record is already open

The receptionist recognises the number, reads the caller's bookings, orders or invoices, and answers from them. A new caller becomes a lead. Either way the transcript, the summary and the follow-up are filed before you look.

Queued6+⋯

RUN-2085

Chase the 14 overdue invoices

RUN-2094

Summarise every ticket Acme opened

RUN-2092

Check which renewals slipped a quarter

RUN-2200

Rewrite the onboarding mail sequence

Planned10+⋯

RUN-2211

Renewal quote for Acme, send held

Salesforce

Priya approves

RUN-926

Renewal outreach, nine accounts

Salesforce

Gmail

RUN-2088

Weekly briefing into the Library

Slack

RUN-924

Reconcile Stripe against the tickets

Stripe

RUN-1882

Tag the inbox by account

Outlook

Running3+⋯

RUN-1487

Pull usage for the at-risk accounts

4 steps

RUN-1028

Answer the RFP security section

Confluence

RUN-2187

Flag connections holding write scope

Waiting on Priya6 steps

Done48+⋯

RUN-2074

Monday briefing, written and filed

Library$0.21

RUN-1912

Churn post mortem for Q3

$0.14

RUN-1951

Board pack pulled together

$0.31

RUN-1960

Access review, three flagged

Approved$0.05

RUN-1991

Supplier terms summarised

Thread in #renewals

Marcus Hale9:12 AM

Acme wants a renewal quote. Their contract is up in three weeks.

Ana Duarte9:12 AM

Ticket volume has climbed every month this quarter. Read that before we price it.

Marcus Hale9:13 AM

So someone pulls usage, open tickets and the last two invoices. Three systems.

Priya Raman9:14 AM

And most of an afternoon. Hand it over and hold the send until one of us reads it.

Marcus Hale9:14 AM

@Daciel draft the Acme renewal from usage and tickets, hold the send

Two calls it takes on day one

The booking

Offers real slots from the connected calendar, books one, and the confirmation goes out through your own tools.

Get started

Conversations

7 open · 4 answered without a person

Acme CoWhere is invoice 4417?Agent

NorthwindRefund for the duplicate seatAgent

StarlightCan we move the renewal date?Held

MeridianAPI keys stopped workingWaiting

BrightlineInvoice address is wrongAgent

KestrelDo you support SSO?Agent

HalcyonExport stopped at 10k rowsWaiting

The message

Takes the caller's need and urgency, files it on the record, and queues the callback for the right person with the transcript attached.

See the answering service

Renewals

9 inside 30 days · 7 drafted, 2 held

Brightline$14kDrafted

Kestrel$9kSent

Halcyon$6kHeld

What is an AI receptionist?

An AI receptionist is software that answers a business's phone line with a natural voice, works from a brief about the business, and does the things a front-desk receptionist does on a call: greets the caller, answers routine questions, books appointments, takes messages and transfers calls to a person. It differs from a phone tree in that the caller speaks normally, and from a human answering service in that it is priced as software rather than per call.

How an AI receptionist works

A number is provisioned or forwarded

Daciel buys a local or toll-free number and holds it on your account. Forward your existing line to it, or port the number in.

The caller is recognised

The number is matched against your customers and leads. A known caller's bookings, orders and invoices are read before the greeting ends.

It works from the brief

Hours, locations, services, what it may quote, and which questions go to a person. It never answers outside the brief; it takes a message instead.

It books, takes a message, or transfers

Real slots from the connected calendar. Messages with need and urgency. Live transfer to a named person on request or on a rule.

The call is filed

Transcript, summary and follow-up on the record, visible to Support, Sales and Finance. Minutes are metered against the plan.

Six ways to get one, compared

Ranked by how much you have to build or buy elsewhere. The middle column is the one to read: what happens to the call after it ends.

	Best for	Channels	How a person stays in control	Published pricing
Smith.ai, Ruby and other live services	Businesses that want a human voice and accept per-call pricing	Phone answered by staff; messages relayed by email or text	Scripts and instructions given to the receptionists	Per call or per minute, plus plan fees; published on their sites
Synthflow	Agencies deploying receptionist agents for many clients	Phone; numbers provisioned through the product	Call flows and transfers; no approval queue	Monthly plans with minute allowances; published on their site
Retell	Developers and agencies building call flows for clients	Phone; numbers through their telephony or your own	Post-call analysis; no approval queue	About $0.07–$0.15 per minute all in, estimated; published on their site
Bland	Enterprises that want a visual call-pathway editor	Phone, inbound and outbound	Pathway logic; no human approval step	Per minute, estimated $0.07–$0.15; enterprise plans negotiated
Vapi	Developers building their own voice agent	Phone via your own telephony; bring your own keys	None built in; whatever your code does	$0.05 per minute platform fee plus model and telephony passthrough; $10 per line a month above 10 concurrent calls
Dacielthis site	Businesses that want the phone answered by the same agent that runs the inbox and the ledger	A number bought and held inside Daciel; inbound and approved outbound; email and messaging on the same record	Outbound campaigns and gated actions held for a named person; every call filed as a run	Contact Daciel for business plan availability and pricing.

Competitor pricing as published on each vendor's site, read 2026-08-19. Where a vendor publishes nothing, the row says so.

Your number, your voice

See pricing

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Connects to

It answers from its briefHours, services, what to quote, what to hand to a person; nothing invented

Transfers on your rulesUrgent words or a request for a person go live to whoever you named

Every call is a runTranscript, summary, actions and cost on the caller's record

Safe to let it answer the phone. A receptionist that can book, promise and transfer is held to the brief you gave it, and shows every call.

How permissions work

Questions people ask before buying

Does the AI receptionist use my existing phone number?

Either. Daciel buys a new number for you on signup, and you can forward your existing line to it or port the number in. The number is held on your account inside Daciel.

What happens when a caller asks something it cannot answer?

It says so and either takes a message or transfers to the person you named for that kind of question. The unanswered question is written into the call summary so you can add it to the brief.

Can it book appointments?

Yes, into a calendar you connect such as Google Calendar or Calendly. It offers slots that are actually free, books one, and the confirmation goes out through your own connected tools.

How much does an AI receptionist cost?

Telephony vendors bundle one into a phone plan; developer platforms charge per minute plus model costs; live services charge per call. Contact Daciel for business plan availability and pricing.

Where do the calls go afterwards?

Into the Calls ledger, filed against the customer or lead, with the transcript, a summary and any follow-up task. A call about an unpaid invoice appears where Finance works.

AI answering service AI call center software AI outbound calling AI customer service agent

Built for the future. Available today.

See pricing