Analytics from the work itself.
Most analytics tools need a warehouse and someone to model it. Daciel computes its figures from the calls, tickets, deals and invoices its agents keep, with the query.
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Reads its own ledgers and the systems you connected.
The record is the data source
Safe to decide on. A figure is defined once, computed on the server, and printed with its query; where it cannot be computed the tile says so.
How permissions workQuestions people ask before buying
Can Daciel replace Power BI or Tableau?
No. Those are chart builders over data you bring. Daciel reports on the records its agents keep, with no builder and no warehouse. Use both if you need both.
What figures does it report?
Per section: calls answered and missed, tickets resolved and waiting, leads qualified, deals moved and their weighted value, invoices paid and overdue, approvals cleared and expired, each by period.
Can I build my own charts?
Not in Daciel. Dashboards are the boards your account keeps and This Week is a fixed board. Export the figures if you want to chart them your way.
Why print the query?
So a number is never an argument. The steps the server ran come down with the figure, and two people looking at it are looking at the same definition.
What does it cost?
Contact Daciel for business plan availability and pricing.