Dispatch runs. We answer.

ServiceTitan or Jobber run dispatch and the pricebook. Daciel answers while the crew is on site, books the job, transfers the emergency, chases the estimate.

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Reminders

Projects

Recent

Renewals at risk

Board pack, October

Supplier terms review

Churn post mortem

Which accounts are at risk this month, and draft the outreach.

Worked for 41s · 6 steps · $0.12

Read9 accounts renewing

Read14 open tickets

Comparedusage against the last two quarters

Drafted7 messages, held 2 for a person

Nine accounts renew inside 30 days and three of them are the ones to worry about. Their ticket volume is up while usage is falling, which is the pattern that preceded every churn last quarter.

Salesforce

Zendesk2 sources, permission aware

Message Daciel

Connects to ServiceTitan and the tools you run.

One record around the system you keep

Library

Everything the work produced, with who owns it and who can read it.

AllDocumentsSheetsFrom runs

Renewal brief, Acme

Document · Priya · Deal team

Q3 pipeline review

Sheet · Marcus · Sales

Supplier terms summary

Document · Ana · Private

Churn post mortem

Document · Marcus · Everyone

Board pack, October

Deck · Priya · Leadership

Access review

Sheet · Tom · Admins

Turn the renewal brief into an email to the deal team

Renewal brief, Acme

Chat

One composer, on every surface.

Vendor reviews

Q3 onboarding

Support desk

Website rebuild

Everything the renewal touched: the thread it started in, the artifacts it produced, and who is allowed to see them.

148 artifacts

Keep

Acme renewal

Payroll migration

Hiring: sales

Said once, kept for good

Any answer becomes an artifact, with an owner and a permission.

Slack

Gmail

Outlook

Google Drive

Notion

Salesforce

HubSpot

Zendesk

Jira

GitHub

Linear

Stripe

Zoom

Asana

Airtable

Dropbox

Box

Confluence

Intercom

Google Calendar

Monday

ClickUp

Figma

DocuSign

Trello

Slack

Gmail

Outlook

Connected from day one

The systems you already run, readable in one place.

Runs this week

RunOutcome and traceWhat it producedCost

1Renewal outreachApprovedRead the nine accounts renewing this quarter in Salesforce, compared each one's usage against the last two quarters, drafted seven messages and held two back for a person. 41s, 6 steps, $0.12...7 draftsTotal$0.12Model$0.09Tools$0.03

2Invoice chaseHeldMatched fourteen overdue invoices in Stripe against the support thread for each account, then stopped before sending: two of them are in an open dispute and the policy says a person decides...14 invoicesTotal$0.08Model$0.06Tools$0.02

3Monday briefingApprovedPulled every run from the last seven days, grouped them by workspace, and wrote the briefing into the Library with the trace attached to each claim so any line can be opened...1 briefingTotal$0.21Model$0.17Tools$0.04

4Access reviewApprovedListed every connection holding a write scope, checked each against the role that owns it, and flagged three that now outlive the person who created them. Nothing was revoked without asking...3 flaggedTotal$0.05Model$0.04Tools$0.01

Runs

Every step, every tool call, every cost, and who approved it.

The call the system cannot take

"My AC is out and it is 95 degrees, can someone come today?" A home services company runs on ServiceTitan, and ServiceTitan does not answer the phone. Daciel does, in your name, with the record open: it books or transfers, files the call, follows up the quote, chases the invoice and holds anything binding for the person you named. It does not dispatch technicians, hold the pricebook or run the truck's invoicing; it books into the tool that does and takes the phone and the follow-up around it.

Queued6+⋯

RUN-2085

Chase the 14 overdue invoices

RUN-2094

Summarise every ticket Acme opened

RUN-2092

Check which renewals slipped a quarter

RUN-2200

Rewrite the onboarding mail sequence

Planned10+⋯

RUN-2211

Renewal quote for Acme, send held

Salesforce

Priya approves

RUN-926

Renewal outreach, nine accounts

Salesforce

Gmail

RUN-2088

Weekly briefing into the Library

Slack

RUN-924

Reconcile Stripe against the tickets

Stripe

RUN-1882

Tag the inbox by account

Outlook

Running3+⋯

RUN-1487

Pull usage for the at-risk accounts

4 steps

RUN-1028

Answer the RFP security section

Confluence

RUN-2187

Flag connections holding write scope

Waiting on Priya6 steps

Done48+⋯

RUN-2074

Monday briefing, written and filed

Library$0.21

RUN-1912

Churn post mortem for Q3

$0.14

RUN-1951

Board pack pulled together

$0.31

RUN-1960

Access review, three flagged

Approved$0.05

RUN-1991

Supplier terms summarised

Thread in #renewals

Marcus Hale9:12 AM

Acme wants a renewal quote. Their contract is up in three weeks.

Ana Duarte9:12 AM

Ticket volume has climbed every month this quarter. Read that before we price it.

Marcus Hale9:13 AM

So someone pulls usage, open tickets and the last two invoices. Three systems.

Priya Raman9:14 AM

And most of an afternoon. Hand it over and hold the send until one of us reads it.

Marcus Hale9:14 AM

@Daciel draft the Acme renewal from usage and tickets, hold the send

Two jobs it does on day one

Every call answered, emergencies dispatched

The call answered in your name while the crew is on site, the job booked into your dispatch tool, the emergency transferred live to the on-call tech.

See answering for plumbers

Conversations

7 open · 4 answered without a person

Acme CoWhere is invoice 4417?Agent

NorthwindRefund for the duplicate seatAgent

StarlightCan we move the renewal date?Held

MeridianAPI keys stopped workingWaiting

BrightlineInvoice address is wrongAgent

KestrelDo you support SSO?Agent

HalcyonExport stopped at 10k rowsWaiting

Estimates followed up, invoices chased

The estimate that went quiet gets a follow-up from your mailbox, held for you; the unpaid invoice gets the reminder sequence and, at thirty days, a call.

See lead follow-up

Renewals

9 inside 30 days · 7 drafted, 2 held

Brightline$14kDrafted

Kestrel$9kSent

Halcyon$6kHeld

What the suites leave out

Search "field service software" and the results are vertical suites: ServiceTitan, Jobber, Housecall Pro or FieldEdge. They keep dispatch, the pricebook, job scheduling and technician invoicing, and they are good at it. Daciel is not one of them and this page will not pretend otherwise.

How Daciel works around ServiceTitan

Connect ServiceTitan

With the permissions of the person who connects it. Daciel reads the schedule, the customers and the invoices it is allowed to.

Forward the line

On busy, after hours or always. The agent answers in your name from your brief.

Calls become records

"The estimate you sent last week, is that still good?" Booked, transferred or filed, on the customer, with the transcript.

Follow-up and chase

"The invoice from the March job is still unpaid." Quotes followed up from your mailbox; invoices reminded on the sequence you approved.

Approvals and people

Vendor bills, refunds and hires held for the named person; the team on the same record.

Field service software, compared

The vertical suites that hold this search, and Daciel, which sits around them. Compared on what each owns, how a person stays in control, and the price.

	Best for	Channels	How a person stays in control	Published pricing
ServiceTitan	Larger home services companies running dispatch, pricing and marketing at scale	Scheduling, dispatch, pricebook, invoicing, marketing, call tracking	Roles and permissions per office	Not published; per technician, sales-led
Jobber	Small home service businesses quoting, scheduling and invoicing	Quotes, scheduling, invoicing, client hub, payments	Quote approval by the client	Monthly by tier and users, published
Housecall Pro	Home service pros that want booking, dispatch and payments in one app	Online booking, dispatch, estimates, invoicing, payments	Estimate approval by the client	Monthly by tier and users, published
Dacielthis site	Businesses that want the phone answered by the same agent that runs the inbox and the ledger	A number bought and held inside Daciel; inbound and approved outbound; email and messaging on the same record	Outbound campaigns and gated actions held for a named person; every call filed as a run	Contact Daciel for business plan availability and pricing.

Competitor pricing as published on each vendor's site, read 2026-08-19. Where a vendor publishes nothing, the row says so.

Your system, your rules

See pricing

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Connects to

Connector's permissionsReads and writes ServiceTitan as the person who authorised it

Answers from your briefHours, services, prices you allow, and what goes to a person

Binding actions heldQuotes outside your list, refunds and commitments wait for the named person

Safe beside ServiceTitan. Daciel writes into it with the permissions of the person who connected it, answers only from your brief, and holds anything binding for a named person.

How permissions work

Questions people ask before buying

Does Daciel replace ServiceTitan?

No. ServiceTitan keeps dispatch, the pricebook, job scheduling and technician invoicing. Daciel connects to it and takes the phone, the follow-up, the chasing and the approvals around it.

Which field systems does it connect to?

ServiceTitan, Jobber, Housecall Pro or FieldEdge, through a connection made by a person whose permissions it inherits, plus your calendar, mailbox and books.

What does the agent do on a call?

Answers in your name from your brief, books or moves appointments in your system, quotes only the prices you allow, transfers emergencies live, and files the call on the customer.

What will it not do?

It does not dispatch technicians, hold the pricebook or run the truck's invoicing; it books into the tool that does and takes the phone and the follow-up around it.

What does it cost?

Contact Daciel for business plan availability and pricing.

Answering service for plumbers Answering service for contractors Lead generation for plumbers Phone system for small business

Built for the future. Available today.

See pricing