Email that knows the customer.

The audience is your customer ledger. The copy is drafted from what they bought, asked and paid. Sent from your domain after a named person approves. No contact tiers.

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Reminders

Projects

Recent

Renewals at risk

Board pack, October

Supplier terms review

Churn post mortem

Which accounts are at risk this month, and draft the outreach.

Worked for 41s · 6 steps · $0.12

Read9 accounts renewing

Read14 open tickets

Comparedusage against the last two quarters

Drafted7 messages, held 2 for a person

Nine accounts renew inside 30 days and three of them are the ones to worry about. Their ticket volume is up while usage is falling, which is the pattern that preceded every churn last quarter.

Salesforce

Zendesk2 sources, permission aware

Message Daciel

Sends from your domain; reads your CRM, store and books.

Every send on the customer's record

Library

Everything the work produced, with who owns it and who can read it.

AllDocumentsSheetsFrom runs

Renewal brief, Acme

Document · Priya · Deal team

Q3 pipeline review

Sheet · Marcus · Sales

Supplier terms summary

Document · Ana · Private

Churn post mortem

Document · Marcus · Everyone

Board pack, October

Deck · Priya · Leadership

Access review

Sheet · Tom · Admins

Turn the renewal brief into an email to the deal team

Renewal brief, Acme

Chat

One composer, on every surface.

Vendor reviews

Q3 onboarding

Support desk

Website rebuild

Everything the renewal touched: the thread it started in, the artifacts it produced, and who is allowed to see them.

148 artifacts

Keep

Acme renewal

Payroll migration

Hiring: sales

Said once, kept for good

Any answer becomes an artifact, with an owner and a permission.

Slack

Gmail

Outlook

Google Drive

Notion

Salesforce

HubSpot

Zendesk

Jira

GitHub

Linear

Stripe

Zoom

Asana

Airtable

Dropbox

Box

Confluence

Intercom

Google Calendar

Monday

ClickUp

Figma

DocuSign

Trello

Slack

Gmail

Outlook

Connected from day one

The systems you already run, readable in one place.

Runs this week

RunOutcome and traceWhat it producedCost

1Renewal outreachApprovedRead the nine accounts renewing this quarter in Salesforce, compared each one's usage against the last two quarters, drafted seven messages and held two back for a person. 41s, 6 steps, $0.12...7 draftsTotal$0.12Model$0.09Tools$0.03

2Invoice chaseHeldMatched fourteen overdue invoices in Stripe against the support thread for each account, then stopped before sending: two of them are in an open dispute and the policy says a person decides...14 invoicesTotal$0.08Model$0.06Tools$0.02

3Monday briefingApprovedPulled every run from the last seven days, grouped them by workspace, and wrote the briefing into the Library with the trace attached to each claim so any line can be opened...1 briefingTotal$0.21Model$0.17Tools$0.04

4Access reviewApprovedListed every connection holding a write scope, checked each against the role that owns it, and flagged three that now outlive the person who created them. Nothing was revoked without asking...3 flaggedTotal$0.05Model$0.04Tools$0.01

Runs

Every step, every tool call, every cost, and who approved it.

The list that is actually your customers

Email marketing software keeps a list and charges by its size. The list is a copy of your customers, maintained by hand and always a little wrong. Daciel's audience is the customer ledger itself: who bought what, who paid, who has an open ticket, who has gone quiet. Campaigns are drafted from that, in your voice, sent from your domain after a named person approves, and every open and reply lands back on the customer where Sales and Support can see it.

Queued6+⋯

RUN-2085

Chase the 14 overdue invoices

RUN-2094

Summarise every ticket Acme opened

RUN-2092

Check which renewals slipped a quarter

RUN-2200

Rewrite the onboarding mail sequence

Planned10+⋯

RUN-2211

Renewal quote for Acme, send held

Salesforce

Priya approves

RUN-926

Renewal outreach, nine accounts

Salesforce

Gmail

RUN-2088

Weekly briefing into the Library

Slack

RUN-924

Reconcile Stripe against the tickets

Stripe

RUN-1882

Tag the inbox by account

Outlook

Running3+⋯

RUN-1487

Pull usage for the at-risk accounts

4 steps

RUN-1028

Answer the RFP security section

Confluence

RUN-2187

Flag connections holding write scope

Waiting on Priya6 steps

Done48+⋯

RUN-2074

Monday briefing, written and filed

Library$0.21

RUN-1912

Churn post mortem for Q3

$0.14

RUN-1951

Board pack pulled together

$0.31

RUN-1960

Access review, three flagged

Approved$0.05

RUN-1991

Supplier terms summarised

Thread in #renewals

Marcus Hale9:12 AM

Acme wants a renewal quote. Their contract is up in three weeks.

Ana Duarte9:12 AM

Ticket volume has climbed every month this quarter. Read that before we price it.

Marcus Hale9:13 AM

So someone pulls usage, open tickets and the last two invoices. Three systems.

Priya Raman9:14 AM

And most of an afternoon. Hand it over and hold the send until one of us reads it.

Marcus Hale9:14 AM

@Daciel draft the Acme renewal from usage and tickets, hold the send

Two things it does on day one

Campaigns from the ledger

Drafted from what customers did, segmented by a question over the record, recomputed at send time, approved by a named person, sent from your domain.

Get started

Conversations

7 open · 4 answered without a person

Acme CoWhere is invoice 4417?Agent

NorthwindRefund for the duplicate seatAgent

StarlightCan we move the renewal date?Held

MeridianAPI keys stopped workingWaiting

BrightlineInvoice address is wrongAgent

KestrelDo you support SSO?Agent

HalcyonExport stopped at 10k rowsWaiting

Automation from real events

A paid invoice, a closed ticket, ninety quiet days, an unaccepted quote. Rules approved once; each message drafted fresh from the record.

See marketing automation

Renewals

9 inside 30 days · 7 drafted, 2 held

Brightline$14kDrafted

Kestrel$9kSent

Halcyon$6kHeld

What is email marketing software?

Email marketing software builds a list, designs campaigns, sends them and reports opens and clicks, with automations for welcome series and abandoned carts. Mailchimp, Klaviyo, ActiveCampaign, Constant Contact, Brevo and HubSpot hold the search, priced by contact count and tier, and the lists that rank them compare templates, automation depth and price per thousand contacts.

How email marketing works

Your domain

DNS records set, deliverability checked, sending warmed up before the first campaign.

Audience as a question

Over the customer ledger: bought X, paid on time, no open ticket. Consent applied at send time.

Copy from the record

Described in words; drafted in your voice from what the customers did.

Approved

A named person signs copy, audience and time. No send without it.

Filed

Per recipient on their record; replies land in the inbox the agent works.

Email marketing software, compared

List-based platforms priced by contacts and Daciel's campaigns from the customer ledger priced per business. Compared on where the audience lives, who approves, and the price.

	Best for	Channels	How a person stays in control	Published pricing
Mailchimp	Small businesses sending newsletters and simple automations	Email, landing pages, basic SMS, audiences	None; the sender sends	Free tier, then monthly by contact count and tier, published
Klaviyo	Ecommerce brands segmenting on store data	Email, SMS, push; deep Shopify and store integrations	None; the marketer sends	Free tier, then monthly by active profiles and SMS volume, published
ActiveCampaign	Small businesses that want deep email automation with a light CRM	Email, SMS, automations, forms, landing pages	None; automations run	Monthly by contact count and tier, published
Constant Contact	Small organisations sending newsletters and event emails	Email, SMS, social posting, events	None	Monthly by contact count and tier, published
HubSpot Marketing Hub	Teams that want email, forms, ads and automation on the HubSpot CRM	Email, forms, landing pages, ads management, workflows	Workflow conditions; optional approval on emails in higher tiers	Free tools, then monthly by tier and marketing contacts, published
Dacielthis site	Businesses of 5 to 200 that want campaigns drafted from their own records and sent only after a named person approves	Email campaigns from your sending domain, audience from the customer ledger, content on file; ad copy drafted, ads not bought	Every campaign, segment and creative held for a named approver; the send is a run on the record	Contact Daciel for business plan availability and pricing.

Competitor pricing as published on each vendor's site, read 2026-08-19. Where a vendor publishes nothing, the row says so.

Your voice, your approver

See pricing

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Connects to

Deliverability checkedSPF, DKIM and DMARC verified; warm-up paced; bounces handled

Consent from the recordUnsubscribed or marked out is never in a send, whatever the segment

Approved by a named personCopy, audience and time, held until signed

Safe to send from your own domain. Deliverability is checked before the first send, consent and unsubscribes are read from the record, and nothing leaves without a named person.

How permissions work

Questions people ask before buying

Is pricing by contact count?

No. Contact Daciel for business plan availability and pricing.

Can we import our list?

Yes, with consent and unsubscribe status intact. Unsubscribed contacts stay unsubscribed.

Does it have templates?

You set a voice and a layout; each campaign is drafted from the record rather than merged from a fixed template.

What about deliverability?

Sends go from your own domain with SPF, DKIM and DMARC verified, paced warm-up and bounce handling. Deliverability is checked before the first campaign.

Does it do landing pages or ads?

No landing pages. Ad copy is drafted from the customer record for you to place; Daciel does not buy media.

AI email marketing Marketing automation for small business Mailchimp alternative AI marketing agent

Built for the future. Available today.

See pricing