Chased politely, until paid.

Reminders by email and text from your domain, then a call, each drafted from the invoice and the customer's history. Approved once, stopped when payment lands.

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Reminders

Projects

Recent

Renewals at risk

Board pack, October

Supplier terms review

Churn post mortem

Which accounts are at risk this month, and draft the outreach.

Worked for 41s · 6 steps · $0.12

Read9 accounts renewing

Read14 open tickets

Comparedusage against the last two quarters

Drafted7 messages, held 2 for a person

Nine accounts renew inside 30 days and three of them are the ones to worry about. Their ticket volume is up while usage is falling, which is the pattern that preceded every churn last quarter.

Salesforce

Zendesk2 sources, permission aware

Message Daciel

Reads QuickBooks, Xero or Stripe; sees the payment land.

Every reminder on the invoice

Library

Everything the work produced, with who owns it and who can read it.

AllDocumentsSheetsFrom runs

Renewal brief, Acme

Document · Priya · Deal team

Q3 pipeline review

Sheet · Marcus · Sales

Supplier terms summary

Document · Ana · Private

Churn post mortem

Document · Marcus · Everyone

Board pack, October

Deck · Priya · Leadership

Access review

Sheet · Tom · Admins

Turn the renewal brief into an email to the deal team

Renewal brief, Acme

Chat

One composer, on every surface.

Vendor reviews

Q3 onboarding

Support desk

Website rebuild

Everything the renewal touched: the thread it started in, the artifacts it produced, and who is allowed to see them.

148 artifacts

Keep

Acme renewal

Payroll migration

Hiring: sales

Said once, kept for good

Any answer becomes an artifact, with an owner and a permission.

Slack

Gmail

Outlook

Google Drive

Notion

Salesforce

HubSpot

Zendesk

Jira

GitHub

Linear

Stripe

Zoom

Asana

Airtable

Dropbox

Box

Confluence

Intercom

Google Calendar

Monday

ClickUp

Figma

DocuSign

Trello

Slack

Gmail

Outlook

Connected from day one

The systems you already run, readable in one place.

Runs this week

RunOutcome and traceWhat it producedCost

1Renewal outreachApprovedRead the nine accounts renewing this quarter in Salesforce, compared each one's usage against the last two quarters, drafted seven messages and held two back for a person. 41s, 6 steps, $0.12...7 draftsTotal$0.12Model$0.09Tools$0.03

2Invoice chaseHeldMatched fourteen overdue invoices in Stripe against the support thread for each account, then stopped before sending: two of them are in an open dispute and the policy says a person decides...14 invoicesTotal$0.08Model$0.06Tools$0.02

3Monday briefingApprovedPulled every run from the last seven days, grouped them by workspace, and wrote the briefing into the Library with the trace attached to each claim so any line can be opened...1 briefingTotal$0.21Model$0.17Tools$0.04

4Access reviewApprovedListed every connection holding a write scope, checked each against the role that owns it, and flagged three that now outlive the person who created them. Nothing was revoked without asking...3 flaggedTotal$0.05Model$0.04Tools$0.01

Runs

Every step, every tool call, every cost, and who approved it.

The invoice that is 47 days late

Chasing money is the job everybody in a small company avoids, so invoices go unchased until cash gets tight. Here the sequence is set once per customer type: a friendly email at day 3, a text at day 10, a firmer email at day 20, a call at day 30. Each step is drafted from the invoice and what that customer has said before, sent from your domain in your tone, and the whole sequence stops the moment the payment lands in the bank.

Queued6+⋯

RUN-2085

Chase the 14 overdue invoices

RUN-2094

Summarise every ticket Acme opened

RUN-2092

Check which renewals slipped a quarter

RUN-2200

Rewrite the onboarding mail sequence

Planned10+⋯

RUN-2211

Renewal quote for Acme, send held

Salesforce

Priya approves

RUN-926

Renewal outreach, nine accounts

Salesforce

Gmail

RUN-2088

Weekly briefing into the Library

Slack

RUN-924

Reconcile Stripe against the tickets

Stripe

RUN-1882

Tag the inbox by account

Outlook

Running3+⋯

RUN-1487

Pull usage for the at-risk accounts

4 steps

RUN-1028

Answer the RFP security section

Confluence

RUN-2187

Flag connections holding write scope

Waiting on Priya6 steps

Done48+⋯

RUN-2074

Monday briefing, written and filed

Library$0.21

RUN-1912

Churn post mortem for Q3

$0.14

RUN-1951

Board pack pulled together

$0.31

RUN-1960

Access review, three flagged

Approved$0.05

RUN-1991

Supplier terms summarised

Thread in #renewals

Marcus Hale9:12 AM

Acme wants a renewal quote. Their contract is up in three weeks.

Ana Duarte9:12 AM

Ticket volume has climbed every month this quarter. Read that before we price it.

Marcus Hale9:13 AM

So someone pulls usage, open tickets and the last two invoices. Three systems.

Priya Raman9:14 AM

And most of an afternoon. Hand it over and hold the send until one of us reads it.

Marcus Hale9:14 AM

@Daciel draft the Acme renewal from usage and tickets, hold the send

Two things it does on day one

Runs the sequence

Email, text and phone steps on your schedule, drafted from the invoice and the history, sent from your domain, stopped on payment or dispute.

Get started

Conversations

7 open · 4 answered without a person

Acme CoWhere is invoice 4417?Agent

NorthwindRefund for the duplicate seatAgent

StarlightCan we move the renewal date?Held

MeridianAPI keys stopped workingWaiting

BrightlineInvoice address is wrongAgent

KestrelDo you support SSO?Agent

HalcyonExport stopped at 10k rowsWaiting

Knows the customer

A customer with an open complaint is not chased for the invoice until it is resolved. A promise to pay on the call pauses the sequence to that date.

See receivables

Renewals

9 inside 30 days · 7 drafted, 2 held

Brightline$14kDrafted

Kestrel$9kSent

Halcyon$6kHeld

What is dunning software?

Dunning software sends escalating payment reminders and retries failed payments. Churn Buster, Paddle and Stripe's own tooling hold the subscription end of the search; HighRadius, Upflow and Chaser hold the invoice end for larger finance teams.

How dunning works

Connect invoices and the bank

QuickBooks, Xero or Stripe for the invoices; the bank feed to see payments land.

Write the sequence

Per customer type: the steps, the days, the channel, the tone. Approved once by a named person.

Steps are drafted

From the invoice and the customer's record, in your voice, sent from your domain.

Calls on the later steps

From the number Daciel holds, taking a promise to pay or a card by text link.

Stop conditions

Payment, dispute, an open complaint, or a customer you marked out.

Dunning and collections tools, compared

Subscription dunning, receivables suites for finance teams, and Daciel's sequence with a phone step. Compared on channels, control, and the price.

	Best for	Channels	How a person stays in control	Published pricing
Churn Buster	Subscription businesses recovering failed card payments	Dunning emails and retry logic over Stripe and other billing	Sequences set once; sends run on their own	Monthly by recovered volume, published
Upflow	Mid-size finance teams that want dunning and a customer portal	Email and letter reminders; payment portal	Reminder plans set by the team	Published on their site
HighRadius	Large enterprises with dedicated credit and collections teams	Email and portal; ERP integrations	Collections workflows with approvals	Enterprise, not published
Bill.com	Small businesses that want AR and AP in one billing tool	Email reminders and a payment portal	Approval workflows on bills	Per user per month plus transaction fees; published on their site
Dacielthis site	Businesses that want overdue invoices chased by email and phone from the same record, with a person approving each campaign	Email, text and a phone number Daciel holds; invoices from the accounting tool you connect	Each reminder campaign approved by a named person; promises to pay filed on the invoice	Contact Daciel for business plan availability and pricing.

Competitor pricing as published on each vendor's site, read 2026-08-19. Where a vendor publishes nothing, the row says so.

Your tone, your schedule

See pricing

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Daciel

ElevenLabs

Answers in a voice you would not know from a person.

Daciel

Twilio

A direct line of its own, answering from the first ring.

Daciel

Cloudflare

Domains provisioned and shielded at the edge before they are asked for.

Daciel

Anthropic

Frontier reasoning on the work, with the trace kept for every line.

Connects to

Approved once, then runsA named person signs the sequence; each step shows it

Disputes stop itA reply that disputes the invoice pauses the sequence and routes to a person

Stopped on paymentPayment in the bank ends the sequence the same hour

Safe to chase with. The sequence is approved once by a named person, every step is on the invoice, disputes stop it, and nothing is sent to a customer you marked out.

How permissions work

Questions people ask before buying

Does it call customers about invoices?

Yes, on the later steps of a sequence you approved, from the number Daciel holds, to a customer who holds an invoice with you. It takes a promise to pay or sends a payment link by text.

What if the customer disputes the invoice?

The sequence pauses and the thread goes to a person, with the history.

Does it retry failed card payments?

Where your billing tool exposes it, yes; otherwise it asks the customer for a new card by link.

Does it take a percentage?

No. It is included in the plan.

What does it cost?

Contact Daciel for business plan availability and pricing.

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Built for the future. Available today.

See pricing